Change your mind,
get your money back.

Every KeyTalk license comes with a 7-day, no-questions-asked refund. If, for any reason or no reason at all, you decide KeyTalk isn't for you within 7 days of the date on your receipt, you can have your money back.

You don't have to explain why. You don't have to prove the app is broken. You don't have to send a screen recording. A single email is enough.

Email hello@keytalk.app from the address you used at checkout, with the word "refund" somewhere in the subject line. Include:

• The email on your receipt (so we can find the order).
• Optionally, a sentence on what didn't work — you don't have to, but it genuinely helps us make KeyTalk better.

That's it. No forms, no support-ticket portal, no pre-qualification.

We process refund requests within two business days of receiving them, in the order they arrive. After we initiate the refund, the funds usually land back on your card within:

• 3–5 business days for most credit and debit cards.
• 5–10 business days for international cards and some European bank rails.
• Up to one statement cycle in a small number of cases — if that happens, it's the bank, not us.

When we issue a refund, your license is revoked. Any KeyTalk install associated with that license will fall out of warranty and stop receiving updates from the next release onward. We do not remote-wipe anything you have on your Mac — but the app may prompt you to re-activate.

Notes you captured, Kanban cards you created, and transcripts in your local history remain on your Mac and are yours to keep or delete as you wish.

Refunds are issued back to the original payment method. We can't redirect a refund to a different card, account, or person.

In a very small number of cases, we may decline a refund — for example, when we see clear evidence of license abuse (sharing the license broadly, attempting to bypass license checks, or serial refund-then-rebuy patterns). Genuine customers never run into this.

Nothing in this policy limits any rights you have under consumer law in your country — those rights stack on top, never underneath.

Once the 7-day window closes, the license is yours for life — there is no recurring charge. If something material changes later (a macOS update breaks the app, an entire feature you relied on gets removed), email us and we'll find a fair solution. We care about the relationship, not the one-liner in a policy document.